Privacy policy

Last updated: 16/11/2025

At SCULPT.D ACTIVE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, disclosed, and safeguarded when you visit our website or make a purchase.

By using our website, you agree to the terms outlined below.

1. Personal Information We Collect

When you visit our store, Shopify automatically collects certain information about your device and browsing behaviour, including:

 

Device Information

    IP address
    Browser type
    Time zone
    Cookies
    Pages viewed
    How you interact with our website

 

This is collected using technologies like cookies, log files, and web beacons.

 

Order Information

When you make a purchase, we collect:

    Name
    Email address
    Billing and shipping address
    Payment details (processed securely through Shopify — we do not see your full card details)
    Phone number (if provided)
    Order history

Account Information 

If you create an account, we store:

    Email and password
    Saved addresses
    Order preference settings

Contact Information

If you contact us via email, social media, or forms on the website, we collect the details you provide (such as your name, email and message).

2. How We Use Your Information

We use your information to:

    Process and fulfil orders
    Communicate with you about your orders
    Send order updates and shipping confirmations
    Respond to your enquiries
    Screen for fraud or security risks
    Improve and personalise your shopping experience
    Run analytics to improve our website
    Send marketing communications (only if you opt-in)

 

We do not sell your information.

3. Sharing Your Information

 

We share your personal information with trusted third parties to operate our business:

Shopify

Our store is hosted on Shopify.

Shopify stores and processes your information securely.

You can read Shopify’s Privacy Policy here:

https://www.shopify.com/legal/privacy

 

Payment Providers

When you pay, your payment details are handled by:

    Shopify Payments
    PayPal
    Apple Pay / Google Pay (when used)

 

We do not see or store full card numbers.

 

Shipping & Logistics

We share necessary delivery details with:

    Australia Post
    Courier services
    Fulfilment partners (if used)

Marketing Tools

If you opt-in to marketing, we may use:

    Email marketing platforms
    Shopify automations
    Advertising platforms (e.g., Meta/Instagram ads)

These providers only use your information for our business purposes.

4. Cookies

We use cookies to:

    Enable basic site functionality
    Save your cart
    Improve your shopping experience
    Track analytics
    Personalise content and ads

You can disable cookies in your browser settings, but some features may not work.

5. Your Rights (Australia)

Under the Privacy Act 1988, you have the right to:

    Access the personal information we hold about you
    Request corrections
    Withdraw marketing consent
    Ask how your information is stored or used

To request access or correction, email us at:

📧 sculptdactive@gmail.com

 

6. Data Retention

We keep your order information for our records unless and until you ask us to delete it, except where law requires us to keep certain records (e.g., for tax purposes).

7. Security of Your Information

We take reasonable steps to protect your information through:

    Shopify’s secure servers
    Encryption technologies
    Access controls
    Secure payment processing

 

However, no method of transmission online is 100% secure, and we cannot guarantee absolute security.

8. Marketing & Emails

You will only receive marketing emails if:

    You subscribe through our website, OR
    You opt-in at checkout

You can unsubscribe anytime using the link in the email.

9. Third-Party Links

Our site may contain links to third-party websites.

We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated policy will be posted on this page.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 sculptdactive@gmail.com

🏡 Victoria, Australia